JS Research Inc. (“JS Research,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information in accordance with the Personal Information Protection Act of the Republic of Korea (PIPA) and other applicable laws and regulations.
This Privacy Policy explains how we collect, use, retain, disclose, transfer, and protect personal information obtained through our website and related customer communications.
JS Research processes personal information only as necessary for purposes including:
· Responding to product inquiries
· Providing quotations and product information
· Handling sales-related communications
· Responding to technical support and service requests
· Providing installation, inspection, repair, or maintenance support
· Communicating with customers regarding their requests
· Managing business and service records
· Complying with applicable legal and regulatory obligations
If the purpose of processing changes materially, JS Research will take appropriate measures in accordance with applicable law.
When you contact us through our website or other communication channels, we may process the following information.
Required Information
· Name
· Email address
· Country or region
· Inquiry details
Optional Information
· Company or organization name
· Telephone number
· Product or model of interest
· Other information voluntarily provided in connection with your inquiry
The Country or Region information is used to identify the appropriate regional sales or service contact for your inquiry.
Personal information submitted through the Product Inquiry form is processed as necessary to take steps at the request of the data subject in connection with a potential contractual or service relationship, in accordance with Article 15(1)(4) of the Personal Information Protection Act of the Republic of Korea. Separate consent for the basic collection and use of such information may therefore not be required where permitted by applicable law.
JS Research does not request personal information beyond what is reasonably necessary to handle the relevant inquiry or customer request.
Certain technical information may also be generated automatically when you use our website, including:
· IP address
· Browser and device information
· Access records
· Cookies and similar technical information
The categories and purposes of automatically generated information may vary depending on the services and technologies used on the website.
Personal information collected through product inquiries and customer communications is generally retained for one year after completion of the relevant inquiry or consultation.
Personal information will be deleted or destroyed without undue delay when the processing purpose has been fulfilled or the applicable retention period has expired.
However, where retention is required by applicable law, personal information may be retained for the period prescribed by such law.
JS Research does not provide personal information to third parties beyond the purposes for which it was collected, except where:
· The data subject has given consent
· Disclosure is required or permitted by applicable law
· Another lawful basis for disclosure applies
Where necessary to handle a product inquiry, quotation request, technical support request, or service request, JS Research may provide relevant personal information to an official JS Research distributor, authorized representative, service provider, or related business partner.
Where personal information is provided to a third party located outside the Republic of Korea, JS Research will also comply with the international transfer procedures described in Section 6 of this Privacy Policy.
Recipient
The official JS Research distributor, authorized representative, service provider, or relevant business partner responsible for the country or region in which the customer is located.
Purpose
· Product and quotation consultation
· Provision of product information
· Order-related consultation
· Installation, inspection, repair, and maintenance support
· Technical support
· Other activities necessary to respond to the customer’s request
Information Provided
· Name
· Company or organization name
· Email address
· Telephone number
· Country or region
· Inquiry details
· Relevant product and service information
Retention by the Recipient
Until the relevant inquiry, consultation, or service purpose has been fulfilled, unless a longer retention period is required under applicable law.
Where consent is required, you may refuse to consent to such third-party provision. However, services requiring assistance from a local distributor, representative, or service provider may be limited if consent is not provided.
JS Research may outsource certain personal information processing activities to external service providers for purposes such as website operation, system management, communications, or customer support.
When personal information processing is outsourced to an external service provider, JS Research takes appropriate measures in accordance with applicable law to ensure that personal information is properly protected and that the service provider processes such information only for the agreed purposes.
If JS Research outsources personal information processing activities, the name of the service provider and the nature of the outsourced processing activities will be disclosed through this Privacy Policy as required by applicable law.
JS Research does not routinely transfer personal information from the Republic of Korea to another country.
However, where it is necessary to provide personal information to an overseas JS Research distributor, authorized representative, service provider, or related business partner in order to handle a product inquiry, quotation request, technical support request, or service request, JS Research will provide the data subject with specific information regarding the international transfer in advance and will transfer the personal information only after obtaining separate consent.
Before obtaining consent for an international transfer, JS Research will provide information including:
· The categories of personal information to be transferred
· The country of destination and the timing and method of transfer
· The name and contact information of the recipient
· The purpose of the recipient’s processing and the retention period
· The method and procedure for refusing the transfer and the consequences of refusal
Consent to an international transfer may be obtained by email, telephone, or another method permitted by applicable law.
If the data subject does not consent to the international transfer, JS Research will not transfer the relevant personal information outside the Republic of Korea. However, quotation consultation, product information, technical support, or other services requiring assistance from an overseas distributor, representative, or service provider may be limited.
When personal information is no longer required, JS Research will destroy it without undue delay in accordance with applicable laws and internal procedures.
Electronic records are deleted using methods designed to prevent recovery or restoration.
Paper records containing personal information are destroyed by shredding, incineration, or another appropriate secure method.
Where personal information must be retained under applicable law, it will be stored separately or otherwise managed appropriately for the required retention period.
Subject to applicable law, you may exercise rights including:
· Confirming whether your personal information is being processed
· Requesting access to your personal information
· Requesting correction of inaccurate or incomplete information
· Requesting deletion of personal information
· Requesting suspension or restriction of processing
· Withdrawing consent where processing is based on consent
· Requesting information concerning third-party disclosure of your personal information
· Raising questions or complaints regarding the processing of your personal information
Certain rights may be restricted where continued processing or retention is required or permitted by applicable law.
You may contact JS Research to exercise your privacy rights or raise questions concerning personal information.
JS Research Inc.
Address: 69, Geomsangogae-gil, Gongju-si, Chungcheongnam-do 32598, Republic of Korea
Telephone: +82-41-856-3677
Email: info@jsresearch.co.kr
JS Research may request reasonable information to verify your identity or the authority of a representative before processing a request.
JS Research takes reasonable technical, administrative, and physical measures to protect personal information against:
· Unauthorized access
· Loss or theft
· Unauthorized disclosure
· Alteration or falsification
· Damage or destruction
· Other unlawful processing
Such measures may include access controls, management of user permissions, secure storage and transmission, security software, employee management, and other safeguards appropriate to the nature of the information processed.
If a personal information breach, or circumstances requiring review of a possible breach notification under applicable law, occur, JS Research will take the notification, reporting, mitigation, and follow-up measures required by applicable law within the applicable time limits.
Our website may use cookies and similar technologies to support website functionality, security, user convenience, and service operation.
Third-party services embedded in the website, such as mapping or other external services, may also process technical information or use cookies according to their own privacy practices.
You may manage or block cookies through your web browser settings. Certain website functions may not operate properly if cookies are disabled.
Further information may be provided through a separate Cookie Policy where applicable.
JS Research designates a person or department responsible for overseeing personal information protection and responding to inquiries, complaints, and requests from data subjects.
Privacy Officer
· Name: Sunny Kim
· Position: Manager
Privacy Contact
· Department: Sales Department
· Telephone: +82-41-856-3677
· Email: info@jsresearch.co.kr
Our website and products are primarily intended for professional, institutional, educational, research, and industrial users.
JS Research does not knowingly seek to collect personal information from children where consent from a parent or legal guardian is required under applicable law.
If JS Research becomes aware that personal information has been collected in violation of applicable requirements, JS Research will take appropriate action.
For a concise explanation of how JS Research protects personal information and how data subjects may exercise their rights, please refer to our Personal Data Protection Notice.
JS Research may revise this Privacy Policy when necessary due to changes in applicable law, website functions, business operations, or personal information processing practices.
Any revised Privacy Policy will be published on this website.
· Effective Date: August 21, 2026
· Last Updated: September 29, 2026
The September 28, 2026 update includes:
· Alignment of the Product Inquiry privacy information with the current Country or Region field
· Clarification that Country or Region is required information for the Product Inquiry form
· Addition of Country or Region to the information that may be provided to an applicable distributor or service partner
· Addition of breach and possible breach notification response language reflecting applicable legal requirements
· Alignment of the Privacy Policy with the current website inquiry and international transfer process